Refund policy

Refund & Return Policy

We want you to love your MySPNAdvent Supernatural Advent Calendar. If something isn't right, we're here to help.

30-Day Guarantee
We offer a 30-day money-back guarantee from the date of delivery. To be eligible, your item must be unused, in its original condition, and in its original packaging.

Damaged or Defective Items
If your order arrives damaged or has a manufacturing defect, contact us within 7 days of delivery with your order number and a photo, and we'll gladly send a replacement or make it right.

How to Start a Return
Email us at myspnadvent@outlook.com with your order number and reason for return, and we'll reply with next steps. Customers cover return shipping unless the item arrived damaged or incorrect.

Refunds
Once your return is received and inspected, we'll let you know if it's approved. Approved refunds are issued to your original payment method within 5–10 business days.

Non-Returnable Items
Sale items and gift cards are final sale.

Contact
Questions? Email us any time at myspnadvent@outlook.com.